Adobe recommends that users update to the latest version to take advantage of security and stability improvements. Updates can be installed as described below.
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To install Adobe Reader and Acrobat updates from Adobe Updater, do the following:
- Launch Adobe Reader or Acrobat.
- Choose Help > Check for Updates.
- Follow the steps in the Updater window to download and install the latest updates.
- Open Reader and choose Help > About Adobe Reader. Note your product version.
- Go to the Adobe Reader Downloads page. The web page automatically detects your OS and Reader version.
- If the web page indicates that a newer version is available, choose Install Now.
- Click the downloaded file and follow the instructions.
Updating Adobe Reader and Adobe Acrobat manually
Installers for all supported products also appear on the product download pages (except for the full Acrobat). You can download and manually install these products as follows:
- Open the product.
- Choose Help > About Acrobat or Adobe Reader.
- Note the version.
- Close the product.
- If you do not have the latest version installed, download the needed installer from the following locations:
- Adobe Acrobat updates for Windows
- Adobe Acrobat updates for Mac OS
- Click the installer to start the installation process.
PDF readers for classified and/or protected PDFs enable you to open encrypted PDFs that contain sensitive information.
Encrypting your PDFs with Azure Information Protection (AIP) ensures that unauthorized people cannot read the file's content, and that even authorized people cannot share screens or screenshots that display the content.
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Protected PDF readers that support Azure Information Protection verify that you've been granted permissions to open the document, and also decrypt the content for you.
For example, the following image shows an encrypted document open in Adobe Acrobat Reader. The bar at the top indicates that the document is protected by a Microsoft Information Protection solution.
For instructions, see the following sections:
Tip
If your document doesn't open after installing a recommended reader, the document may be protected in an older format.
In this case, try one of the readers listed as supported for previous formats. For more information, see Support for previous formats.
ISO standards for PDF encryption
The PDF readers referenced on this page can all open protected documents that adhere to the ISO standard for PDF encryption.
This standard is used by default by both the AIP classic and unified labeling clients, unless it has been disabled by an administrator.
Viewing protected PDFs in Adobe Acrobat Reader
Adobe Acrobat Reader integrates with Microsoft Information Protection solutions, such as Azure Information Protection to provide users with a simplified and consistent experience for classified and/or protected PDFs.
The Adobe Acrobat Reader with Microsoft Information Protection integration is supported for Windows and macOS.
For more information, see the following blog posts:
Viewing protected PDFs in Microsoft Edge on Windows or Mac
Microsoft Edge offers native support for viewing PDF files that are classified and protected. Use of Microsoft Edge ensures that users can open protected PDF files seamlessly without the need to install or configure any additional settings or software.
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Supported versions include:
- Windows: Windows 10 and previous versions through Windows 8.For more information about earlier versions, see Support for previous formats.
- Mac: macOS versions 10.12 and above
Instructions:
- Check which Microsoft Edge version is installed on your system.
- If the Microsoft Edge version is 83.0.478.37 or above, you can open protected files directly in the Edge browser.
- To open PDF files in SharePoint, click Open > Open in browser.
Installing a protected PDF reader for Windows or Mac
To open a protected PDF document on your desktop computer, we recommend that you install the relevant Microsoft Information Protection (MIP) plug-in for Acrobat and Acrobat Reader for your operating system.
Instructions:
- If you haven't already, install the Adobe Reader from the Adobe site.Make sure that you read and agree to the Adobe General Terms of Use.
- Install the MIP plug-in for Acrobat and Acrobat Reader for your operating system.Download:Supported versions include:
- Windows: Windows 10 and previous versions through Windows 8.For more information about earlier versions, see Support for previous formats.
- Mac: macOS versions 10.12 - 10.14
- If prompted for admin approval, ask your admin to authorize the plug-in.For example:
Note
For more information, see the Microsoft Information Protection and Adobe release announcement.
Alternative protected PDF readers for Windows
Alternatively, use one of the following PDF readers for Windows that adhere to the ISO standard for PDF encryption:
- Azure Information Protection viewer
- Foxit Reader
Installing a protected PDF reader for mobile (iOS/Android)
To open a protected PDF on your iOS or Android device, download and install the app for your operating system:
- Azure Information Protection app for iOS
- Azure Information Protection app for Android
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For more information, see What is the Azure Information Protection app for iOS or Android?.
Support for previous formats
The following PDF readers support both protected PDFs with a .ppdf extension, as well as older formats with a .pdf extension.
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If you're unable to open your protected PDF using the recommended reader, the document may be protected in a previous format. For example, Microsoft SharePoint currently uses an older format for PDF documents in IRM-protected libraries.
- Windows 10 / previous versions through Windows 7 Service Pack 1
- Gaaiho Doc
- GigaTrust Desktop PDF Client for Adobe
- Foxit Reader
- Nitro PDF Reader
- Nuance Power PDF
- Edge Chromium
- Android:
- Foxit MobilePDF with RMS
- GigaTrust App for Android
- iOS:
- Foxit MobilePDF with RMS
- TITUS Docs
- MacOS Catalina: Edge Chromium
Next steps
If you need more help after installing, use the instructions and documentation for each reader. For example, see the following articles: